Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to Eco Kleen of the Palm Beaches by leaving a comment, subscribing to a newsletter, or submitting a contact form.
Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access Eco Kleen of the Palm Beaches. For example, when you visit Eco Kleen of the Palm Beaches, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when visiting Eco Kleen of the Palm Beaches such as links clicked.
Cookies: We may log information using cookies, which are small data files stored on your browser by Eco Kleen of the Palm Beaches. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website.
The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:
Electronic Newsletter: To register online for our electronic newsletters, we request the following required information: (i) e-mail address. The provision of an e-mail address is mandatory in order to receive our newsletter.
Contact Forms: To contact Eco Kleen of the Palm Beaches for the purposes of evaluating or engaging our services or to answer your questions, we utilize forms throughout our site. Required information varies depending on the form and at most includes (i) name, and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from Eco Kleen of the Palm Beaches. The provision of the remaining information requested on the registration form is optional.
Booking a Service: When you book a services from Eco Kleen of the Palm Beaches, we may utilize a third-party online booking system, which is described more fully below. To process your payment, certain standard required information includes address and credit card information. Transactions are secured via SSL encryption and credit card details will never be e-mailed. Credit information is purged from our systems on a regular basis.
HOW YOUR PERSONAL INFORMATION MAY BE USED
Eco Kleen of the Palm Beaches may use your personal information in the following ways:
To operate and maintain the website;
To identify you as a user of the website;
To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
To respond to your comments or inquiries;
To provide you with user support;
To track and measure website performance;
To process payment for services you book through Eco Kleen of the Palm Beaches;
To protect, investigate, and deter against unauthorized or illegal activity;
To review the effectiveness of our marketing efforts and analyze other general demographic trends;
To notify you of new information or services that may be of interest to you; or,
To send promotional materials.
DOES ECO KLEEN OF THE PALM BEACHES SHARE MY INFORMATION?
Eco Kleen of the Palm Beaches will not share, rent, or sell your personally identifiable information with third-parties.
Tracking: Eco Kleen of the Palm Beaches uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking:
Remarketing: Eco Kleen of the Palm Beaches uses remarketing tracking cookies and conversion pixels from vendors such as Google, Facebook, and Instagram to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Eco Kleen of the Palm Beaches uses custom audiences based on e-mails and phone numbers of subscribers and customers. This allows us to present special offers for our services to you via Facebook, Instagram, and Google. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:
Facebook: Opt-out of Facebook remarketing here
Instagram: Opt-out of Instagram remarking here
Newsletters: Eco Kleen of the Palm Beaches uses Squarespace Email Campaigns as its e-mail service provider. Squarespace Email Campaigns collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters. Upon subscription, Squarespace Email Campaigns also tracks the pages you visit on the website. If you become a customer, information about the products you purchase is passed into Squarespace Email Campaigns.